Shipping Policy
- Standard Package via CORREOS: Delivery takes place between 3 and 5 days. For shipments to the Balearic Islands, the transit time is extended by an additional 2-3 days.
- Alternative Carriers: We reserve the right to use other delivery services as we deem appropriate at the time of shipment.
Express Shipping:
- Premium Package via CORREOS: Delivery within 24-48 hours. For the Balearic Islands, the transit time is extended by 1-2 additional days.
- CTT Express, Premium: Delivery within 24-48 hours.
- Alternative Carriers: We may use other carriers for expedited shipping as needed.
Free Shipping:
Orders over €50 qualify for free standard shipping, sent as a regular package.
Important Information:
Please check with us before placing an order for Ceuta, Melilla and the Canary Islands to confirm if shipping is possible. The total shipping cost will be displayed during the checkout process after adding all items to the cart.
Additional Considerations:
- Only working days (Monday to Friday) are considered business days.
- Shipping times may vary due to factors beyond Jutlo Studio's control.
- Packages that are returned because they have not been collected by the customer will not be entitled to a refund of the order and will require payment of new shipping costs for reshipment.
- Shipments to the Canary Islands, Ceuta or Melilla may be subject to customs duties, which are not covered by Jutlo Studio.
- If an order arrives damaged or has missing parts, you must take photos of the packaging and the product and send them to studio@jutlo.com within 24 hours of receiving the order.
Thank you for choosing Jutlo Studio for your 3D printing needs!